Anyone can submit a complaint, but a complaint must comply with a number of requirements in order to be considered by the Mediation and Complaints-Handling Institution.
Where does the responsibility of the individual company begin in a global context, and where does it end? The OECD Guidelines help companies get clarity on this.
The OECD Guidelines are recommendations on responsible business conduct from more than 40 governments adhering to the Guidelines. The purpose of the OECD Guidelines is twofold: to encourage the positive contributions that companies can make to economic, environmental and social progress and to minimise the adverse impacts arising from business-related activity.
The high expectations to responsible conduct create a need for a common set of principles and recommendations to guide companies as well as other parties. The OECD Guidelines can be regarded as a framework that helps adjust expectations. At the end of the day, the purpose is to create a better foundation for sustainable global development.
The OECD Guidelines were updated in 2011 to take into account the difficult issues that can arise for companies operating in a global economy. The preface to the Guidelines briefly describes the background and the most important updates, including the new chapter on human rights.